Accessible Client Service Plan

Statement of Commitment

Beendigen is committed to treating all people with the principles of dignity, equity/equality of outcome, independence and integration.  We respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005) and strive to meet the needs of individuals with disabilities in a timely and effective manner by preventing and removing barriers to accessibility.

Accessibility Policies

Beendigen implemented the following policies to ensure compliance with the Accessibility Customer Service Standard included in the Integrated Accessibility Standards Regulation.

Accessible Customer Service Policy

Accessibility Feedback

Beendigen welcomes your comments. Your feedback will help us improve our services and will support continual improvement in our delivery of accessible high quality customer service. 

To share your comments about accessibility, please complete our Accessibility Feedback Form.

Feedback can be provided in multiple formats including in person, by mail, phone or email.

In Person/Mail:

Accessibility Feedback
100 Anemki Drive, Suite 103
Fort William First Nation, ON
P7J 1J4

Telephone: (807) 622-1121

Fax: (807) 622-2240

Email: hr(at) 

Feedback Process:

All feedback, including complaints, will be directed to the Executive Director.  Clients can expect to hear back within 15 days.  Beendigen will follow up in the format in which the feedback was received.  All feedback will be kept in confidence and will be used to improve customer service.